The Consumer Protection Act, 2019, is a comprehensive legislation designed to protect consumer rights in India. It provides a robust framework for addressing grievances against manufacturers, sellers, and service providers. This guide elaborates on the steps a consumer needs to follow to file a case in consumer court. 1. Understanding the Grounds for Complaint Before taking any legal action, it’s crucial to understand the valid grounds for filing a complaint under the Consumer Protection Act, 2019. These grounds include: – Defective Goods: Products that fail to meet the quality, performance, or standards as promised. – Deficient Services: Services that are not rendered as per the standards or contractual terms. –…